Forum: MarketPlace Customers


Subject: "Oh Snap! This product is not currently available for viewing "

tiggersprings opened this issue on Sep 26, 2014 · 33 posts


StaceyG posted Sat, 04 October 2014 at 1:27 AM

Okay can somebody give me some links that you see this on?  Deleted product pages should still viewable just saying "unavailable" rather than "add to cart". The only time it should give you that "Oh Snap...." message is in very rare instances like a product that is in a "held" status due to something specific going on with it but otherwise if it's deleted it should still be viewable so if I could get some direct links so I can make sure something didn't get changed by accident that is causing this on deleted products as you should be able to view the page just not buy it

 

IceEmpress, it's not a "bandwith" issue if deleted products are giving that "Oh Snap..." message then it's due to another change that was made that might have affected this unknowingly and we want to make sure to correct this if it is the case, like I said above except under very rare circumstances you shouldn't see the "Oh Snap" message but an unavailable while still being able to view the product page as normal.

 

So as soon as I have some example direct URL's to look at and review with the programmers if something is wrong, it will get corrected

 

Thanks