adorety opened this issue on Oct 06, 2014 · 6 posts
StaceyG posted Mon, 06 October 2014 at 8:20 PM
Okay I got you:) I manually settled your credit card charge and your order is now available for download. There was some type of weird error I've never seen before but it was pending so I was able to manually capture that pending charge so if you go to your MY ACCOUNT page now you will see the order to download your items:)