Figures get a lot of critisim if the creators do not listen to their beta testers.

Get the correct beta testers, and LISTEN & REPAIR!

it is as simple as that.

Vilters, you should know by now that vendors don't listen to anything that could be construed as negative feedback.  They are only interested in hearing how great they are.

I don't know about figure bashing, but vendor bashing isn't too friendly, either. :P C'mon, man. Be fair. Lots of vendors create great products and are responsive to their customers' reasonable feedback. They may not always make what you want exactly how you want it, but then that's true of every industry. Painting every vendor with the same broad brush is unreasonable. It's this soft of hyperbolic language, I think, that upsets people.

Edit: I don't personally know many vendors. But I have spoken to a few from time to time, and the impression I get is that most work very hard to create the best products they can, especially given the enormous time constraints they experience. They are overjoyed when someone likes their work, and are devastated when people don't. And frankly for what we pay them, and the ease with which customers can dismiss MONTHS of their work over something trivial -- all but the outright fraudulent ones deserve a lot more appreciation.

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