Forum: MarketPlace Customers


Subject: Request to refund accidental duplicate purchase...

Genie opened this issue on Nov 28, 2014 · 6 posts


TinaK posted Sat, 29 November 2014 at 1:58 PM

Hello,

 

You will need to contact the vendor directly for a refund request.

 To contact the vendor please click the "contact" link next to the vendor's 

name on the product page, or use the site mail system.

Site mail requires only the vendor's username.

Please allow 72 hours for a response from the vendor.

If you have not heard from the vendor in that time frame, please let us know 

so we can contact them on your behalf.

Tina Kaylor

Community Manager