Amethst25 opened this issue on Nov 18, 2014 · 13 posts
cabled posted Mon, 01 December 2014 at 9:32 PM
I got Reality 4 today here at Renderosity, but can't use it yet. Before the install can finish, I have to input the License number, which I'm supposed to receive by a separate e-mail, and hours later I'm still waiting. Send and e-mail to Renderosity and to preta3d, no replies yet.
Paolo and company have been super responsive in the past, so have no fear that you'll hear from them. I would imagine your request is in the mountain of other requests in front of them. Frustrating I know, but hang in there.