I've had it happen before. Don't re-install I don't think it't the program. Sometimes if I put something in with whatever it is the part I want to see shows up. Go figure. I've checked to see if visible is checked on some of these things and everything I check tells me I should see the item on my screen. It has always happened with free items so if I can't get it to show I just get rid of it. Now...if I could just do that with my bills...lol Marque