I took the Renderosity survey and got a coupon code, but it did not work. Please help. Thanks.

Same problem here!

I tried again on Sunday early afternoon and it still does not work.

Same problem too.

This coupon was created for a certain criteria is the reason it isn't working for you. Did you receive this in an email?  If so please forward a copy of the email to my attention so that we can make note of this so we prevent this from happening in the future.  tinak@renderosity.com

Thanks

Renderosity Surveys

Renderosity has lots to offer in 2015!

Thank you for your feedback!

As promised, please enjoy the use of this coupon code below at checkout to receive 30% off your next purchase of $10 or more. Remember this is a one time use coupon so load your cart up now to save save save! Coupon Code: XXXXXXXXXXXX (except the code is fully there)

We look forward to a creative 2015!

*This coupon is valid now through January 31st, 2015 at 11:59pm (cst) and may only be used once. This coupon IS valid on Sale & Clearance items.

In my cart are two products for $16.56. They are on sale and the coupon is valid for sale items ... but it doesn't work!

And I subscribed this thread and never received an email notification of the replies!

Just wanted to add myself to the list. I did the survey, got the message with the coupon code at the end (same as Norimaro mentioned) and the coupon does not work...

Sent you an email Kristi.

Thank you everyone. Just to clarify, I am asking for anyone who the coupon is not working for to please forward me the newsletter they received so I can look into this further. 

As Tina stated above, you have to have certain criteria to be able to use it so if you did receive the newsletter and cannot use it, please forward it to me along with your username.

Thank you very much everyone.

I responded:)

I responded, too. :D

Thank you, I will be back in touch through there:)

If it's only for those who received the newsletter, can you remove my survey response? There was nothing in the survey indicating that this was a requirement. Guess I'll cancel my order and possibly future orders.

"I took the Renderosity survey and got a coupon code, but it did not work. Please help. Thanks."

adorety, it didn't work on this account because you have another account set up that it sent to as that account met the criteria for this specific targeted survey and coupon.  You didn't receive it to this adorety account so that's why when you are trying to use it, it won't work. This goes for anyone posting here that has another account you set up at some point that might meet a certain criteria that we are speaking to.  When things are sent targeted like this the survey and coupon is MEANT only for the email address/username rendo account that it actually was sent to.

Thanks

Stacey

We can view the logs of exactly what email addresses this broadcast went to and I've checked all that posted here and under these username accounts, the broadcast was not sent to your email. It might have been sent to another account you set up at some point at Renderosity so you can fill out survey and use it on that account just fine as that was the targeted group FYI

Interesting. I did not know I had another account. If I set it up, I must have forgot. Would you be able to offer any details on that? I do have a gmail account I never use, perhaps it is linked to that and I forgot about it. I'm thinking a year or so ago when there were issues with speed and downloads on this site, I may have tried to set up another account to see if there was something wrong with my regular account. I'll look into my gmail account.

Thanks

So I found the other account I set up in July of 2013, but there was no email there from Rendo with that coupon. In fact the last email was from Renderosity in June 2014. I guess that's part of the mystery. Maybe gmail forwarded it to my yahoo account? Who knows.