Forum: MarketPlace Customers


Subject: credit card comprimise issues

poisinivy opened this issue on Mar 05, 2015 ยท 5 posts


KristiS posted Thu, 05 March 2015 at 3:12 PM

Hello,

<span style="color:rgb(255,255,255);font-weight:bold;">We have asked our staff to check and we do not see any type of breach in 
our security or servers.

We do not store credit card information in our system and all information 
entered into our system is heavily encrypted.

Everything has been checked by our IT and Programming department 3 times 
within the last 10 days or so to be certain everything on our end is 
secure.<br></br></span>



<span style="color:rgb(255,255,255);font-weight:bold;">You can also order and choose to select to pay by check or money order and send it to the office. I know this does not make up for someone getting a hold of your credit card so please do not take it that way. I was trying to offer a solution for you for the time being so you did not miss out on   any of the deals/sales.</span>



<span style="color:rgb(255,255,255);font-weight:bold;">I also want to let you know that there are a lot of other ways someone can get a hold of your credit card information such as a program or software  o<span style="line-height:1.42857143;">n your computer. Also, people think that it is the most recent sites/purchases you made but this is actually not the case most of the time.</span></span>



<span style="color:rgb(255,255,255);font-weight:bold;">We are very sorry you are going through this as we all know how frustrating it can be.
Warmest Regards,</span>


Kristi

Community Relations Specialist

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