Glitterati3D opened this issue on Mar 07, 2015 · 8 posts
StaceyG posted Sat, 07 March 2015 at 5:33 PM
The broadcast email was only sent out once. If you got two in your inbox that were the actual EMAIL broadcast newsletter for todays sale then can you please forward me BOTH broadcast emails with the email headers and everything in tact (stacey@renderosity.com) because just one went out about the 6 dollar sat sale so either you have a second account that is set up so you got it twice due to that or something else is wrong so just forward me both with the headers in tact so I can check further.
As for The sitemail broadcast it was accidentally hit twice as that is a manual broadcast and that was unintentional but those are on the site and not an "email" unless you have your settings turned on to receive an email to tell you you have a sitemail and you can turn that off easy enough on your sitemail page. That is a site tool we use for special promotions as not everyone checks their emails everyday and if it's a one day 24 hour promotion it's another tool we have on our site but you can just hit delete in the sitemail if you don't want to read it but, it's not an "email" and we use this because we get customers that are upset if they miss a 24 hour promotion because they didn't see their email broadcast so we use this Renderosity system tool we have in place to help them out but you can easily hit delete on that system site tool .
If you need to change your profile to not receive promotional emails please go to your MY PROFILE page under the MEMBERS tap on the top navigation to change the setting.
Have a great weekend!!
Stacey