Forum: Community Center


Subject: Please, help me to disable my Rendo account

aldebaran40 opened this issue on Mar 25, 2015 · 19 posts


TinaK posted Wed, 25 March 2015 at 2:48 PM

You would first need to sign into your account and remove your gallery, friends, free-stuff, wish-lists and favorite lists, and remove any notifications you have set (e.g.gallery subscriptions, site mail notifications, newsletter , daily digest, etc. We ask you to do this to make sure that there isn't any information or product backups you may need once your account is closed.  Your products will remain attached to that username forever but you will not be able to access them if you are not a member but if you decide to open your account back up they are there for you.

While we would hate to see you leave we understand that circumstances come up.

Please let me know if you would like to proceed with closing your account.

Tina Kaylor

Community Manager