A FAQ page is pretty useless to most.
The same questions pop-up each week, or at least each month. FAQ page or no FAQ page.

The only thing worth investing time would have been a Wiki, or a Tips and tricks page. => We had a good Wiki, and it went down the pipe drain.

So Renderosity? Show some respect to your end users.

FIRST repair what has to be repaired. => And if you have no clue? => Restore the site to December 2010.
Prove stability.

Start a new initiative in a year or so. Anything sooner won't work any more.

Poser 1, 2, 3, 4, 5, 7, P8 and PPro2010, P9 and PP2012, P10 and PP2014 Game Dev
"Do not drive faster then your angel can fly"!