bagginsbill opened this issue on Apr 23, 2015 ยท 27 posts
bagginsbill posted Mon, 27 April 2015 at 4:57 PM
The first fix is to tell the truth to the user. "We can't search for three letter words because we don't know how."
Don't say you found no matches. Say you didn't look.
As for whether you really can't search for three letter words, I doubt that. Most search engines have something like a ""Min characters indexed by search:" field. Otherwise, explain why IBL works for searching your product database, but not your forum database?
Did you use two different engines? Are you saying you "ugpraded" the forum by going to a search engine that can't do what the old one did, or what the store engine clearly can do?
There's quite a lot more to say than what they told you, Tina.
Renderosity forum reply notifications are wonky. If I read a follow-up in a thread, but I don't myself reply, then notifications no longer happen AT ALL on that thread. So if I seem to be ignoring a question, that's why. (Updated September 23, 2019)