Fri, Nov 29, 3:55 AM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: products not available for download

adorety opened this issue on May 03, 2015 · 2 posts
Back to Forum Print
adorety ( ) posted Sun, 03 May 2015 at 1:56 PM · edited Thu, 28 November 2024 at 11:39 PM

Concerning order #112713714 I have a paypal receipt indicating I paid, but my downloads are not available. Please help.

I have the transaction ID from PayPal if it is required to complete this transaction.

AD

KristiS ( ) posted Mon, 04 May 2015 at 9:53 AM · edited Mon, 04 May 2015 at 9:53 AM

Hello,

I have just checked this for you and I am showing it as paid on the Paypal side as well as ours and your downloads are available for you to download.

Please let me know if you need further assistance.

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.