Maybe my tool metaphor isn't helping things here.

What I mean is why would you expect someone who uses Poser specifically to render out Illustration References to take on re-rigging a figure if the anatomy doesn't bend correctly. It would mean learning a whole wealth of information outside of the intended use of the App just to get something to work as advertised. The whole reason of buying an out of the box solution, render to render figure, is that the purchaser doesn't know how or isn't interested in learning how to rerigg something. Or doesn't feel the need to spend hours doing something that can be bought for a reasonable investment.

If I hire a car and it's got a flat tire I don't think 'wow here is an opportunity to expand my knowledge on automobile maintenance'. Again with the metaphors lol.

The reason you see different complaints re figures here and not other forums is again due to the different market and reason for purchase.