Hi Ronnie - The techs are aware of this problem and are working on it. I know it is very frustrating. So sorry about it. Please just hang in there a little longer.

Best regards, Carin

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"To me, photography is an art of observation. It's about finding something interesting in an ordinary place... I've found it has little to do with the things you see and everything to do with the way you see them."

Elliott Erwitt

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