lwaves opened this issue on Jul 04, 2015 ยท 22 posts
EventMobil posted Sun, 05 July 2015 at 4:04 AM
@jennblake
Thank you for a reply. Fine.
But no, I don't think I'm going to use any coupons on future purchases. If 'softwares' are generally excluded from any coupons, and the 'softwares' I'm having on my wishlist already for months never participate in any sales, then it is useless even monitoring coupons and sales. So I will just have to decide, whether the items in question are worth purchasing, or else if alternative 'software' items are available on the other platforms.
I have been a customer at Renderosity for more than 10 years now. Obviously I have never before used any coupon on any 'software', probably I have just purchased the 'regular stuff, like another bra for Vicky'. Doesn't it make you think hard if you hear, that the numerous coupon restrictions, which seem to be so clear to you, have never occurred to me as a customer during this time period? I would have bet a hundred bucks that the word 'softwares' (which you have mentioned above) was NOT indicated as exceptions. Don't get me wrong, I'm not saying that it has not been there and that you have added it only later after my post. But what I'm saying is, I swear I was not aware of this, and I was very happy expecting to use the coupon on my purchases of some tool which I had on my wishlist for several months already. Very obviously the restrictions are not so clear as you think they are, or they are hidden too well, or they are too complicated, resulting in disappointment on clients sides.
If I want to use a 'coupon' which is being announced in bright colors and SO EXCITING, but before I can use it I need to study several different pages to collect information in extremely small writing, and probably even contact a lawyer to understand all exceptions in depth, then my excitement over a sales offer is over and the short time span of the coupon offer is over anyway...
I totally agree with cujo_da_man in what he says here above. Frustration, and I reallize I don't have these funny restrictions and limitations with sales offers on other platforms. So my solution to avoid this frustration in future is to go looking for alternative places, where things are clear and honest. Especially trying to purchase from 'software authors' directly, which also increases their income because they benefit from my purchase to the full amount.
That is my opinion as a client, and it also makes me think hard again as an upcoming content creator and vendor, how to deal with this experience.
Anyway, thank you for mentioning the 'any softwares', which I have been totally unaware of, even after being a customer at Renderosity for around 10 years. At least I now have an explanation why my purchase plans were frustrated last night.
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