Forum: MarketPlace Customers


Subject: Error when placing order

icprncss2 opened this issue on Jul 30, 2015 · 7 posts


KristiS posted Thu, 30 July 2015 at 3:36 PM

Hello,

We are very sorry for the inconvenience. The payment side for credit card payments had some changes done to it while they were doing some maintenance and we were unaware of the changes as they did not tell us.

We have made the necessary changes and this has now been fixed. 

It is not really a "work around" as it is simply just another payment option that uses a different payment gateway which is why there were not any issues.

I assure you there is no virus and I'm not sure why it was spitting that our to you because all it was a url coding thing that had to be fixed due to their changes. Mu guess is it was something else running on your computer, not Renderosity.

Zeddicus’s sale was extended until tonight at 11:55pm CDT and Sabby is starting a store sale tomorrow morning due to the issues.

Warmest Regards,


Kristi

Community Relations Specialist

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