I had a nice order going, did my homework to make sure I hadn't duplicated since this basic feature was turned off but the lilflame coupon didn't work either (I was in the time, it hadn't expired), so I said screw it and cleared the basket. If this is a repeating problem perhaps someone should see that it doesn't happen again. I am not normally one to complain but I am doing you a favor telling you that you lost a sale.