Laylah opened this issue on Aug 04, 2015 ยท 11 posts
KristiS posted Tue, 04 August 2015 at 3:34 PM
Hi everyone,
If it is your first order, you have to wait for us to manually verify your information and then we will activate your downloads and send you an email to let you know.
If you have purchased previously, please try to download again and let me know if you continue to have any trouble.
Thank you and have a nice day,
Kristi
Community Relations Specialist
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