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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

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Subject: Product keeps jumping out of cart

3-DArena opened this issue on Aug 07, 2015 · 5 posts
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3-DArena ( ) posted Fri, 07 August 2015 at 4:06 PM · edited Thu, 28 November 2024 at 3:43 PM

For the past few days I keep trying to buy Fabiana's Espiritu Bohemia for DS, but every time I get to checkout it jumps right out of my cart!  I've tried with other items in my cart and with just it.  It shows as being in my cart but when I go to the checkout page it states my cart is empty.  :-(


3-D Arena | Instagram | Facebook

I do not feel obliged to believe that the same God who has endowed us with sense, reason, and intellect has intended us to forgo their use.
-Galileo

KristiS ( ) posted Fri, 07 August 2015 at 4:44 PM

Hmmm, it is working as it should for me Hun...can you tell me what browser you are using?

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

3-DArena ( ) posted Fri, 07 August 2015 at 5:52 PM

Firefox 39.0.3

Everything else goes in my cart and checks out just fine LOL


3-D Arena | Instagram | Facebook

I do not feel obliged to believe that the same God who has endowed us with sense, reason, and intellect has intended us to forgo their use.
-Galileo

3-DArena ( ) posted Fri, 07 August 2015 at 6:33 PM

I've got it now.  I had cleared the cache &history several times the past few days.  I did it AGAIN, and then it occurred to me it was the only thing that I had bumped from my cart to the wishlist, right after the nixed site update.  So with an empty cart I added it from the wishlist, the site told me it was already in my cart and put it there.  I was able to check out after that.

Perhaps some odd glitch created after the update that didn't occur.


3-D Arena | Instagram | Facebook

I do not feel obliged to believe that the same God who has endowed us with sense, reason, and intellect has intended us to forgo their use.
-Galileo

KristiS ( ) posted Fri, 07 August 2015 at 6:48 PM

Great! I'm glad you got it all worked out now :)

Have a wonderful weekend! :)


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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