i had to dispute my credit card charge on Poser Pro 2014 because the password didn't work and I really wanted a 64 bit Poser. I hope i don't have to jump through hoops on Poser 11  just to get a program to start that i pay a lot of money for. i'm going to do my part to pay the money for Poser 11. do your part and make the thing at least start correctly. otherwise I'm stuck with 32 bit poser 7 which by the way I really have enjoyed for the last 8 years.