kljpmsd opened this issue on Jun 05, 2015 · 57 posts
claude101141 posted Sun, 16 August 2015 at 5:39 AM
I completely agree with Ointment about the lack of written documentation.Today screen resolutions makes it more and more difficult to read text because obviously developers tend to add more and more menus and options in the UI while maintaining sufficient room for the main window, the size of characters diminish. Not everyone can afford to have multiple screens as to put on one the documentation and tutorials and on the main screen the software. It is also very cumbersome to have to switch from one page to the other on a screen when trying to use a program's help. If I can I always print file on my shelf for each of the program I use regularly, After Effects, Premiere etc.
The real problem and I witnessed this when I was a salesman for financial products in a software company, the problem is that developers hate to write help files they find this boring and not adding value to their work. The same goes for the way they develop the program itself, they think and develop more from the point of view they have when working with a specific software and forget completely that there'll be in the end a user who probably will not have the same perspective for the same work, who may have eyesight problems which should be taken into account. They tend to add devices or options that most people will never use. I remember one of my programmers developing a treasury management software, it could do almost everything. It never had a single buyer because although developed with the counselling of a professional treasurer, most of the profession never worked like that or would ever.If you go on the After effects forum there's been for the last 2 or 3 years a constant discussion and demand by a majority of users for the color of the characters in the UI to return to yellow instead of the stupid blue used today which makes the titles and other written menus unreadable. The excuse of the team are either "it's not us who decided but the top executives", or "Yellow is not focused properly on the retina"! Both excuses are not acceptable. It's not to top management to decide for the ergonomic of a program, he has more important things to do which are to lead the way to the company from a global point of view and secondly it's a huge error to think that colors are dependent of the focal point where the text forms. There is a specific point on the retina I think called the yellow spot where all colors are converging and transformed into electrical signals sent to the brain which in return sends back information which is translated into colors we can see. The management and the staff refuse constantly to take into account the demands of the users; this is not tolerable. Whether we pay or not for a program our demands are priorities to the good will of the developers and their bosses. If we don't use the program and don't pay directly or indirectly like this is the case with DAZ Studio, at the end of the month the programmers will not get paid and they seem to forget that little detail!
Claude