I'm not a frequent poster to the forums here, though I am an extremely frequent visitor to the Marketplace.

The fact that I have never felt much need to post here should be viewed as an endorsement, not a failure. I am posting now because I am reporting issues and concerns. I'm the kind of customer I think you want a lot of - I spend fair amount lot of money and don't have much to say otherwise.

I'm also a professional IT person with an extensive background in both web work and, like many here, using forums in many contexts.

I don't find the features of this new forum very impressive. I didn't use the old forums more than a few times, but this forum feels retro and quite limited. No forum software I have used in the last decade lacked support for WSYWIG in-line editing on Windows platforms. Things like CTRL-I for italics, CTRL-B for bold. And yes, you could do both at once. Yes, they have markup modes (usually based on BBCode), and sometimes that's handy, but it's not something I normally have to use any more unless I'm posting from phone or a tablet or something. And even then, they usually have a little palette of icons that insert the markup for you.

So, no, I'm afraid I'm not that impressed. Maybe this forum software lets us do things here the old one did not (drag-and-drop image insertion is fairly neat), but for anyone who uses the web very much, it doesn't feel very powerful or user-friendly for simple text input, which is the main function a forum needs to support.