Forum: Community Center


Subject: Since website change, can't download my purchase.

Talos opened this issue on Aug 17, 2015 ยท 11 posts


KristiS posted Wed, 19 August 2015 at 12:06 PM

Hello all,

We were having quite a bit of problems with Paypal telling our servers that orders have been paid for so our servers did not mark them "paid" because it didn't know they were paid for.

We have corrected this issue so as of this morning, this should no longer be happening with new orders.
If it does, please send an email to store@renderosity.com so I can verify payment and manually mark it as paid.

Thank you,
Kristi


Kristi

Community Relations Specialist

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