Forum: Community Center


Subject: My feedback: for the first time in 8+ years I am TRULY disgusted

DocMikeB opened this issue on Aug 20, 2015 ยท 39 posts


ptousig posted Thu, 20 August 2015 at 1:38 PM

@4221633

I have viewed your updated site on my mobile devices, and while the pages look about the same on a tablet in landscape mode, almost all of the problems people are describing carry over to the mobile view. Product pages are still visually cluttered. Possibly the worst the pages have been was when viewed on a phone in portrait mode (which is pretty much how everyone I know looks at their phone by default).

So you guys may have made your site better optimized for mobile, but in my view, you haven't made it friendly on any platform.

I, too, can appreciate that the site needed to work on mobile to remain high in Google's search rankings. I visit a great many sites that have mobile support, and they manage achieve it in ways that don't cripple the usability (or visual style) of their site when viewed with a "full fat" desktop browser. I can visit something like CNN.com or BBC.co.uk, and they look different on desktop and mobile browser. Some do this via redirect to a dedicated mobile address (often m.whatever.com). Some just simply use browser/OS detection javascript to set what displays and what doesn't, and to control element reflow.

For example, having to use "Markdown" even on a PC, when forum software in use just about everywhere (including two free ones) supports WSIWYG editing on all the mainstream browsers just shouldn't need to happen to support mobile platforms.

The thing that kills me most is that your site did work on mobile before this update. Sure, it wasn't optimized for it. Some stuff was hard to click/tap on, things like that, and it makes sense to change those sorts of things to support mobile. (Though, again, having big fat buttons on desktop too is not necessary even if you have them on mobile.) I believe firmly that you guys could have addressed all of that without ripping out the functional underpinnings of your site the way you appear to have here.

PS: Maybe I'm wrong, but I'm finding it a bit hard to imagine that "Markdown" is that mobile friendly. Special formatting with it requires input of characters that most soft keyboards 1-2 extra keystrokes to get to (symbol, shift, etc.). I'm willing to believe I might just not be that awesome with a soft keyboard, though, and It's probably no especially worse than having to type BBCode out on a mobile device.