Kristi, I know you guys are doing your best, but it is just frustrating that it's taking so long. I use Safari for the Mac, because I use a Mac. This morning when I went to the Market Place, I clicked on Prime -- what came up was an outfit by 3D Powerage. It isn't even in Prime as far as I know (since I haven't been able access Prime in sometime now). I hesitate to tell you this, but I'm afraid what you can access and do there in the office doesn't always reflect what we customers get. For instance, I received an email saying someone had responded to my post. I clicked on each of the four links, but got only a page saying Safari could not connect to the site.