KimberlyC opened this issue on Aug 18, 2015 ยท 136 posts
DreaminGirl posted Sat, 22 August 2015 at 11:36 PM
Can you PLEASE bring back the old drop-down menu of Vendors in the Marketplace? The way it works now is that you get a page full of vendors, and if you are looking for a specific vendor you have to search. BUT it only works if you know the full name of the vendor! I was trying to find a vendor, but only remembered the first two letters of the name exactly, and searching for those two letters gave me no results. Back before the change, you could type in the drop-down menu and all vendors with those letters in the name would appear in the list and you could easily find who you were looking for. Now it is a nightmare to find anyone! The vendor I was looking for missed a sale because of this :(
So PLEASE bring back the drop-down list, you can still keep what you have now, but honestly I don't see the point of this (I also noticed a vendor happened to change their name, which brought them to the top of that page.. probably a coincidence, but I fear more vendors will do the same to make it easier for customers to find them..)
Edit: To add some examples
Say you are looking for the vendor outoftouch.. but you don't remember exactly how they are spelled.. so you make a search for 'out' - no hits. Search for 'touch' - no hits. Search for 'OOT' - no hits. Say you want to find Fabiana, but don't remember the entire name, so you search for 'fabi' - no hits. Say you want to fin Vyktohria, but can't remember the correct spelling, so you search for 'vyk' - no hits. Search for 'vyktoria' - no hits. I could go on but I think you get it. This is something that will cost vendors sales, because customers can't find them!
Or, you could scroll down the entire page of vendors, which will take days.. people are not that patient..