Forum: MarketPlace Customers


Subject: Site Technical Issues and Bug Reports

KristiS opened this issue on Sep 15, 2015 ยท 165 posts


KristiS posted Fri, 25 September 2015 at 1:19 PM

@Giana, all Freestuff and gallery issues (this includes the Gallery search function you mentioned in the above post) need to be posted to the Site issue thread in the Community Center forum so the Community Manager can address those issues as they are the ones working with the programmers on the issues in their area.

This only leaves one thing to be addressed that is an actual technical issue which is this post: "Area of Bug: Forums

Bug: Failure to create thread

Issue/Example: i started a new thread in this very forum, and upon me hitting the 'Add Comment' button, the site got hung up and i was thrust out into the forum with no thread generated. there was a site message at the top of the page that stated an error had occurred and was logged, so perhaps your programmer[s] go back and search the event log to get an idea if it is an actual bug or just an anomaly. it was sometime betwixt 10:30PM & now, EST... i've only ever had this happen once before since the site changes."

We have not been able to recreate this and we haven't had it happen since then so I am guessing it was just some strange little glitch in the system and hopefully it will not happen again 😉

Thank you very much Sweetheart and have a wonderful weekend!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story