charliemonsteruk posted at 7:50PM Mon, 05 October 2015 - #4232362

I placed an order this afternoon. Received confirmation from Paypal, confirming funds have been transfered. Three hours later, I am still unable to download the products. Unfortunately this is having a severe impact on a commission deadline, as some of the items purchased were needed to complete the work. Whilst I accept you may not prefer people to pay via paypal, it is sometimes a necessity. I have never experienced this kind of delay previously on this or any other 3d Content website and I have always had really good service from RMP in the past.

Update: Apologies for assuming there was a site issue. Paypal have informed me they are having problems with their payment systems and it is taking some transactions 4-5 hours to appear in either parties statement (although it is debiting the money immediately). It seems to be random as other payments I have made went straight through without an issue. I will wait a couple more hours and see what happens...sigh!