Forum: MarketPlace Customers


Subject: There was a problem processing your card. Exception Caught: '1000'

jww1960 opened this issue on Oct 29, 2015 ยท 9 posts


KristiS posted Thu, 29 October 2015 at 11:31 PM

@icprncss2, your order has been marked as "paid" so you can download your products now.

We understand this is frustrating however we at Renderosity have no control over any technical issues Paypal has. Even if you do not check out through Paypal directly, we still use Paypal as our payment gateway to process credit card payments.

We do apologize for the inconvenience as all seems to be processing without any further issues.

Warmest Regards,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story