LPR001 posted at 12:08AM Sun, 08 November 2015 - #4236072

@Writers_Block With Daz or any Biz/Co if you entered a contract to purchase goods between this date and that date and clicked agree you have purchased them under those rules and conditions as with any business transaction you keep your records and a copy of the agreed terms. I have always had a good run with Daz and do rate them highly with their conduct and if I have had an issue which is only a handful in all these years it has always gone in my favour and they have fixed the issue. I am sure Daz are getting the message loud and clear about people's feelings and I seriously doubt they are going to block access to a customer's previous purchases nor was it ever their intention. Besides if they did I would just say "Don't make me jump in my Volkswagen and head down there to sort this out" they will know I am already ticked off and on the warpath. I have spent a lot of money on content there and I fully expect that content to remain in my possession long after this all dies down

There customer service has always been spot on, I'm not concerned with that. My main issue is their rampant deletion of posts. It suggests something dishonest, at least to me.

Khory_D posted at 12:08AM Sun, 08 November 2015 - #4236069

"I am not so sure on the cloud side it is a wait and see."

Why? Nothing bad has happened with DIM and it is the exact same sort of cloud set up.

"I'm not against them protecting their products, I'm against them refusing to answer how we can be sure we won't lose access to it."

I'm not sure how many more ways they have to say stuff. First, you can always keep using DIM or zips. Second, the only way you lose access is if something goes wrong on your computer. Pretty much the same kind of goes wrong that would nuke the serial number in the program itself. Once you have the content on your computer its there till you remove it. The cloud stores content you have not yet installed or have removed. If you install it it is on your computer. This is basically the same exact set up as DIM that people have been using for several years now. The only big change is ease of use for those of us who want that.

Funny how you address everything except what I'm most annoyed at. Deleted posts.