Forum: Community Center


Subject: Take A Spin Code NOT WORKING !!! HELP !!!

Hallowed_Sylph opened this issue on Nov 28, 2015 · 16 posts


dogthief posted Sun, 29 November 2015 at 3:08 PM

**How to induce manic-depressive feelings in a person in less than 10 minutes ** Here's a copy of the email I sent to store@renderosity.com last night:

_Imagine my surprise to find that I had won a free copy of Poser 10. Now, imagine my surprise to find that my credit card was immediately charged $149 after properly following the redemption instructions and typing “Poser10Winner” in the applicable coupon box on the order form.

Attached please find screen grabs of my winning notification and my order (not included in this copy of the e-mail). I have not downloaded the “free” program and do not intend to do so until I am notified that your company does not intend to charge my credit card $149 for software that is supposedly free to someone who has won your on-line game.

Additionally, I do not understand why I was required to enter credit card information on the order form in order to place an order for something for which I would not be charged. I did it anyway figuring that this was the only way your company could process and account for a copy of software that had been distributed at no charge. I fully expected the order form to show a zero balance which it did not.

Please let me know at your earliest convenience how you intend to rectify this. I just looked and my credit card statement shows a pending charge of $149.