What kind of video card and is the video card what they call "integrated"..If the computer is a name brand please give name brand and model number and let us know if it is stock. Also tell us the model(s) you are using , a screen shot would be nice. Also do you have another version of poser on your computer? A reinstall sounds like a good idea to try, but just to wet your appetite as to what can be done in poser 2012 pro....