hornet3d posted at 4:05PM Mon, 14 December 2015 - #4243713

Cimarron posted at 9:30AM Fri, 11 December 2015 - #4243647

Thanks Giana, but for example, I'm looking at a product and the Prime price is what once upon a time was available to all customers during a sale and the everyday customer sale price is roughly the normal price. Rendo used to have great sales and discounts for everyone, now it seems to be only for Prime members.

That's the hole that Rendo dug for themselves, they upset the Prime membership with the changes that were badly communicated and unless they make changes Prime membership will fall overall. Yet, if they are not careful, by trying to get Prime/ex Prime members back on side they will upset the rest of the customer base. The whole reason for the change was to make more profit, but I doubt that they are, and while massive sales might help the number of orders it could cut profits even further.

For there to be a balance between making profits and giving customers a good deal you need to know your market and clearly Rendo doesn't.

Hornet3D and Giana, I love Rendo, for years it's been my 3D Candy Store.
I want Rendo to make money, be wildly successful and a place for all 3D and 2D Users to find products but they must address the glaring problems..... Loading...even on a good day it's slow , Search function...I usually search Google to find something on Rendo, it's quicker and more accurate. ...and sort out Prime, make it worthwhile for members but keep your loyal customers happy, they may not need Prime but are regular buyers, often they have been for years and they're your backbone.