WandW posted at 8:52PM Fri, 15 January 2016 - #4249424

ssgbryan posted at 9:39PM Fri, 15 January 2016 - #4249378

Well, some tools do need updating - however, if people don't file reports with SM, stuff won't get fixed.

It's not bugs. per se; some stuff is simply clunky and old. I noted these particular ones when they did the user survey last year.....

Yeah, but SM expects it's customers to use the same reporting format (there is a choice, I believe it is general improvements or something.). It would probably help if they came onto this (and other) forums and remind everybody to follow the process.