You might want to check your: DIM > Settings (gear in upper right corner) >Applications It's strange, I just now went in and I saw that all my applications were gone. My original folders were where they were supposed to be, just the path to them was gone. Which could explain why I was having some really strange problems. Like not being able to apply hair color. Plus I was getting the same error your are getting, with the new stuff I bought over the past couple of weeks. Applications were missing from both my laptop and desktop.