Hello,

We found this to happen mostly with FireFox and it's been since their latest updates. The problem is intermittent from what we have been told which makes it very difficult to duplicate.

It does happen with other browsers as well depending on what extensions are attached to the toolbar and cache. Please try going through your extensions to see if there is anything odd attached to your toolbar and clear your cache. This should help.

If you are running FireFox, please be sure you are on the latest version as you will keep having the issues if you are on the older version of FireFox and possibly even Internet Explorer.

Warmest Regards,

Kristi

Community Relations Specialist

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