I ordered a new modem over the weekend and guess what? This one is working again..sort of. It will dial maybe once every 10-15 attempts...good enough for right now. All the diagnostics say the modem is working properly, it just fails to dial. Anyone ever heard of this happening before? Its an IBM Mwave 3.0, the kind with the modem and soundcard combined. If I can save a few bucks it would be a big help this time of year. -Jeff H.