Hi Glen,

I had to go away earlier but have just popped back in briefly to make a couple of comments - but none, I think, that will solve whatever hasn't worked. You seem to have tried hard today - effort well worth expending to learn how to get the results this program is capable of. I noticed you talked about selecting vertices on the hair itself. That is something I've never done or seen as part of the process. (There may be a reason to do so - I know that complex things can be done with, for example, hair with a bun - so that until I re-read the instructions I can't say for certain). But I have only ever selected vertices on the collision figure's head as shown in the quick example and I think if you are doing otherwise that may be the problem.

After running a simulation there will be a new hair item ending in _VWD in the Poser scene. This is the animated version, the original is hidden. It sounds as though your simulation failed to end cleanly for some reason and I'm not sure what was left visible back in Poser. I hope someone else with the hair you want to use will be able to help. I also hope that if I say anything that is incorrect, VWD or others will clarify.