i tried many times to work all this out even with daz tech support on the phone trying to guide me through with NO POSITIVE OUTCOME. For me it has NEVER worked and it sucks because all the items i purchased with it to work in Poser via the Importer I had to return...at least all those I could find. I am sure among the thousands of items I have purchased there since the DSON thing started i have missed a few but as i find them I return them to the frustrated responses of DAZ customer service. But it sucks for me too. I have a few Items I REALLY LOVED AND WANTED TO US ASAP. No luck. I noticed the newer items no longer even have the converter for Poser any more. I went so far as to beg someone there to do the conversion for me on a few items I really wanted to keep and use and send me the converted versions to use in Poser. Right it was like asking a bear to poop in a toilet. It has become so bad that after years of being a SPENDING PC member there since ZYGOTE took my first dollar and at the tune of literally of THOUSANDS of dollars, I am going to cancel my PC Membership because there is no longer anything in the new releases i can use. I can see creating exclusively for their flagship characters. But to make the content artists create only content for D/S, content like sets and props and animals and hair is so stupid even by marketing and sales standards, is beyond me. After years of being a loyal customer there I am quits.