it will lessen the likelihood of getting viruses, etc.

I thought every free stuff uploaded went through screening before actualy approval and going live.. ?!

.. in general:

As a communication manager you are never 'just' the messenger .. If a business message is brought you have to stay included working with the feedback .. Not just drop a message and stay quiet .. But keep on leading the discussion with and for the clients .. Specially when it starts getting hot a communication manager needs to keep communicating till all cools down .. Hot or not it's part of the job ..