Forum: Community Center


Subject: Open letter to renderosity staff & members

poisinivy opened this issue on Feb 20, 2016 · 87 posts


-Wolfie- posted Sun, 21 February 2016 at 3:27 PM

hornet3d posted at 3:26PM Sun, 21 February 2016 - #4256414

The problem here is that there is wide spread dissatisfaction with the path Rendo has taken for a year or more and it has clearly lost touch with the customer base. The opinion appears to be 'we are not getting our message across' when in fact they are, it is just the membership do not like the message. I do however, feel very sorry for some members of the staff, they are human and it has to be soul destroying to have be constantly under attack. I accept none of this is personal (well except for the odd response from a staff member in the Prime forum which was condemned, and rightly so, but maybe they were having an off day) but if you are living with constant criticism it is very easy to condemn.

I exchanged quite a few emails with Hope when I was deleting my gallery, it was a personal decision hence the personal emails. My view then was she was genuine in trying to improve the situation, though I have to admit I doubted her ability to do so. Not that I questioned her skills I just think there is too much running against her. My view has not changed in recent weeks.

There is a great desire to restore the community feeling here but unfortunately this seem predominately to be from the members and very little from the company but then that has been the case for over a year or more. My personal view is that Prime should be scrapped, it is now damaged goods and no amount of changes is going to resuscitate it. I also think the team, and the powers that be, should stop what they are doing and sit down and try and create a new script and then make it public. If it is honest and makes small steps quickly while setting out a timetable for the future more difficult changes members can then gauge whether the changes are on track.

Will this happened, I very much doubt it and I suspect that vendors will begin to see that staying here is having a negative impact on their sales. At least a few of us have stopped spending here and I suspect that the number is growing. This may shock Rendo, but if there is no community then I am really not bothered who I buy my content from, in other words, if the vendors move I will start buying from my favorites again but not while they are in the Rendo Marketplace. Am I happy with this as a outcome, well yes, but I would much prefer Rendo to become a community again, and soon. I come here less and less and it is beginning to feel like watching a favorite pet suffer, there has to come a point where you say enough is enough and put everyone out of their misery.

Well said.....

~Wolfie~

Helping everyone is the most rewarding failure you'll ever experience.
    - Ray Augé (~Wolfie~'s hubby)

Anything is more stable than Windows . . .
--- Even a relationship based purely on sex!

    - Pam Augé (~Wolfie~)

No meat was harmed during the making of this TV dinner.
    - Pam Augé (~Wolfie~)