Forum: Community Center


Subject: Open letter to renderosity staff & members

poisinivy opened this issue on Feb 20, 2016 · 87 posts


RavynGyrl posted Thu, 25 February 2016 at 6:30 PM

SeanMartin posted at 4:14PM Thu, 25 February 2016 - #4257367

Just my 0.02...

When the site went through a re-design, I hated the new look. I mean, really, really hated it — and said so in the forums, quite pointedly. So did a lot of other folks, and eventually Rosity got the message and cleaned up the front page where it's actually a helluva lot better looking. So yes, folks, they do listen.

The Prime issue? OK, let's just think about this for a moment. Right now, at this very moment, you have almost three thousand people on this site, a massive gallery that gets filled with new stuff at an alarming rate every minute, and an equally huge store operation. All of this requires some pretty expensive hardware that actually keeps going up in price if you want to stay on top of things... not to mention the no-doubt increased costs in net security to keep this place as virus free as possible. I'm sorry, how do you propose Rosity pay for all this? They're not going to charge a membership fee, so what are your proposals?

The virus issue... someone up in the thread wrote "We are on the internet a lot and should know how to protect ourselves" — well, see, the operative word is "should". A lot of people dont. Now imagine the uproar if someone puts in a link that goes to a site that has malware on it. You think folks arent going to blame Rosity for that? Dream on, folks. Of course they are: "You should have told us! You should have known!" That's happened before, so can you really blame them for wanting to err on the side of caution?

Maybe I"m missing a few things here, but I seriously feel the outrage here is somewhat misguided.

The site design visually is ok for me...took getting used to the bigger thumbs, but everybody's going bigger, so whatever, I got used to it. However, it's extremely slooow to load. I have the updated version of Firefox for my browser. Every other site I go to loads quickly. Renderosity is the only one that takes forever to load. I do not like waiting minutes upon minutes just to look over what's new or for a product page to load. Sometimes, I just don't have the patience and I close Rendo altogether. That equates to lost sales for them. Whatever is making the site run so slowly, they need to fix.

The internet has been around for a long time. My kids know about viruses and how to stay protected. It's up to the individual to protect themselves from viruses. Of course the site should protect itself from malware and hacks...but to get rid of outside links entirely is a bit too much.

And Prime is a disaster. Instead of leaving the legacy products at $3.50, almost everything jumped up in price. Some vendors pulled their products from Prime completely with no warning. I had a few DM Prime products in my wishlist to get whenever. Yeah, I now won't be getting them anytime soon...not at full price, not when they were created for Prime. There are rarely any good coupons anymore for Prime. The money it costs to keep a Prime membership is no longer worth having it. Not to mention Rendo throwing the vendors under the bus when confronted about the sudden product price increases when it was Rendo who caused the uproar. Yeah, they may be hurting for money, but shredding Prime, and AFTER many people already upgraded too, was one of the worst ideas this store has had.

I feel these concerns that are being voiced are justified. Obviously people aren't spending the money here, as Rendo is in panic mode. But instead of working WITH the community to figure out a better path for everyone, they are working against us at every turn.