Thanks, I'll try your suggestions shortly. I installed the other characters manually, because I could not figure out how to get them into the DIM. I unzipped the folder and put the unzipped files in - UsersPublicPublic DocumentsMy DAZ 3D LibraryPeople. The three previously purchased characters work fine, but I have to go through Content Library. They don't show up in the Smart Content. They are different in a few ways. One, they have extra folders, the first of which is titled Victoria 4. The material is located in an additional four folders after that.