Simbad6 opened this issue on Feb 03, 2016 ยท 36 posts
shante posted Thu, 03 March 2016 at 2:49 PM
Well, I am glad so many of you have had and are having success using their DSON Importer. I have not and can NOT get it to work. I can't even get it to download and un-archive properly in my system. I have been brought around and round and shoved through all kinds of hoops by everyone over there in tech support and NOTHING Has worked. I gave up. Now I am having problems getting refunds and/or credit for products purchased in good faith that I was led to believe wold work in Poser with their stup8id DSON Importer. Oh, they have been GREAT doing that but is such a hassle every time I find yet another product usually purchased long before the 30 day max window allowed for refunds, that I can't use because it is DSON for Poser specific. I gotta give credit to their customer service folks for putting up with me on all this but it sucks buying products in good faith believing they will work when in fact they don't because weeks or months or in some cases years later their darn DSON Importer can't be made to work. Also found the Installer app needed to place the convertible files in their proper place won't download properly either. :(