I thought it was an issue with 32 bit as opposed to 64 bit. I told them I thought that was the problem with the DSON Importer not decompressing and or setting up properly on my 64bit based Mac but they swore up and down that was not the issue.....but.....of course they could NOT find a good reason let alone a fix. They have kept running around in stupid circles deleting this, turning off that and re-downloading dozens of times. If something doesn't work and people talk about it it is NOT Bashing but frustrated discourse in hopes of finding solutions. If a solution is available I want it. But as usual I am not too sure I can wrap my head around flattening the learning curve I will need to learn D/S to export stuff to use in Poser let alone the technical know how to address whatever tech problems arise to fix the other stuff that will come up in the process.