I am , like Pip , saddened by the decline of a place I was once proud to call my home on the web. This site holds nothing for me now except memories of what it once was. Chat is empty , I check often in vain in hopes that my friends will be there. They are not. The forums hold the same empty apologies with the "but" following them , nullifying the apology in truth. When you apologize you mean it and without the "buts" and the " I'm sorry if it seems". It does not seem that members were being talked down to...That is what happened. It does not seem as though veiled comments have been made like " I will be happy to delete your account " , this has indeed occurred. If you want to in some small way start to restore the relationship between Renderosity Staff and Members , then my suggestion would be to start with a genuine apology without any buts or other add-ons and then think about what you say before you say it and if it could be taken in a condescending manner. Become the people persons that a staff of a community should be and open up an honest dialogue with your Members , those that are left to listen.