You'd think that this would be a wakeup call, but if the loss LaurieA, SnarlyGribbly, and 3DCheapskate haven't pulled the upper management's/TPtB's heads out from you-know-where, nothing will.
In the meantime, the forum admins here are busting their backsides, trying to find any way-- ANY possible way to fix a problem that they are utterly helpless to do anything about.