I'm pretty disappointed overall. Seems the people that originally sold me my 3.5 put in the records that they gave me a free update to 3.9, when I actually paid for it. They also stated that I bought it with Reel Motions in a package deal, which I didn't. They have me as a registered owner, but now it appears I have to go back through my receipts and find the original charges to my credit cards....sigh. Do you have the pdf of the manual? She says it will cost me $29 for the hard copy and that she has to "find" a copy of the pdf for 3.9 Frustrating, I paid a lot of money for this program. Won't be buying or recommending them to anyone. They just emailed me a while ago and said.... A couple of suggestions from our tech support team: 1. check axis orientation in Lifeforms - when imported the axis might change in certain segments - ie the fingers , pelvis and neck. This is because when lifeforms brings in a model, it guesses the axis angle based upon the geometry width and length and those particular ones seems to get changed. check orientation should be pointing to finger tips. 2.Do nott do finger animation in Life forms. Do broader animations and import into Poser then animate fingers there - delete animation from fingers if you have to in Poser and animate there. So I guess I will give it a shot. Thanks for your help. If you do have a pdf version of the manual I would appreciate a copy, the help files I'm looking at in the program are different from the manual. Marque