I think Ryan is the Poser figure who is in the main Runtime. Anastasia is a character based on the Alyson figure and Blackhearted put her in a regular manually install folder and works fine. Tyler is also by Blackhearted based on the Ryan 2 Poser figure but for some reason is included in the Anastasia product in the SM auto-install thing. He is suppose to be an individual character. I may try to get Blackhearted to answer my plea for help again.